How scaled CS can help your team get more done
First of three articles explaining digital CS or scaled customer success, why it's important and how to spot and leverage customer success scaling opportunities in your own organizationLearn More
We are excited to share with you why we started Ctrl, the problem we are solving and the huge vision we have to help knowledge workers simplify how they work.
The journey began with finding a problem -
We started by talking to as many founders as we could find, along with dozens of conversations with knowledge workers, followed by over a hundred discussions with people from Revenue teams.
We asked: what caused them the most pain?
Again and again, we heard the same thing: they had a system of records containing everything they needed but the data, actions and information were not easily available when and where they were needed.
Here are some of the specific responses we received:
Learning the landscape & finding the gap -
With all of the information we had gathered, we started looking into solutions that could solve some of these problems. We quickly realized a few things.
From here, we determined our core product values -
Where are we now -
We started to work on Ctrl less than a year ago and have already had plenty of engagements with early adopters. We are almost ready to release our alpha version, and we’re super excited to share it with other teams.
We’ve been lucky enough to attract top talent that has helped us build and execute our vision while at the same time creating a vibrant culture. We've leveraged our geographic location to hire amazing people across the UK and Israel, giving the team an international feel from day one.
We’re thrilled for the journey ahead of us and hope our product is going to help many people have a more efficient, enjoyable and productive day.
We’d love to hear your thoughts and comments, so please feel free to reach out to us directly.
Omri & Aviv